Your Dedicated IT Team
Without the Overhead
Proactive monitoring with Grafana Observability Stack, Falco security monitoring, patch management, and rapid incident response. We keep your systems running while you focus on growing your business. 24/7 support — on-site in SBMA and Olongapo in under 2 hours.
of breaches involve remote or home-office endpoints
average on-site response — SBMA & Olongapo
surprise invoices — flat monthly rate, always
Stop Firefighting
Start Preventing
Most businesses wait until something breaks to call IT support. By then, you've lost hours of productivity, revenue, and peace of mind.
Managed IT flips the script: we monitor your systems 24/7, patch vulnerabilities before they're exploited, and support your entire team — whether they're in an Olongapo office or working from home anywhere in the world.
Average 2-Hour Response Time
Critical issues get immediate attention, not next-day callbacks
Proactive Monitoring
We catch problems before they cause downtime
Predictable Monthly Cost
No surprise invoices, no emergency rate premiums
Remote & On-Site Support
Full support for distributed and work-from-home teams — no office required
Break-Fix IT (Reactive)
- •Wait until something breaks to call support
- •Emergency rates (₱200–500/hour in Olongapo)
- •Hours or days of downtime while waiting for help
- •Unpredictable costs, surprises every month
Managed IT (Proactive)
- Problems detected and fixed before causing downtime
- Flat monthly rate based on team size
- 24/7 monitoring, 2-hour average response time
- Predictable costs, strategic IT planning included
Fully Supporting Remote & Hybrid Teams
We secure and support employees working from home — in the Philippines or globally. VPN management, device security, cloud app support, and remote helpdesk included in every plan.
Comprehensive
IT Support Services
From monitoring to security, we handle everything so you can focus on your business. All plans include core services, with advanced features available in higher tiers.
24/7 Proactive Monitoring
Real-time monitoring with Grafana Observability Stack. We detect and fix issues before they cause downtime.
- Grafana dashboards for full visibility
- Prometheus metrics collection
- Loki log aggregation
- Automatic alerting
- Performance analytics
Help Desk Support
Your employees get fast, friendly IT support when they need it. Email, phone, remote assistance.
- Multi-channel support
- Ticketing system
- Remote desktop assistance
- User training
- Software troubleshooting
Enterprise Device Management
Professional device management for MacOS, Windows, Linux, iOS, and Android. Secure and manage your entire fleet — including remote workers anywhere in the world.
- Multi-platform device deployment
- Enterprise device management solutions
- Cross-platform endpoint visibility
- Zero-touch deployment
- Security baseline enforcement
- Remote lock & wipe capabilities
Patch Management
We handle OS updates, software patches, security fixes. Scheduled during off-hours to minimize disruption.
- Automated patch deployment
- Security updates
- Testing before rollout
- Scheduled maintenance windows
- Rollback capabilities
Network Management
Monitor and maintain your network infrastructure. Routers, switches, firewalls, VPNs — including home office setups for remote teams.
- Network performance monitoring
- Firewall management
- VPN configuration
- Bandwidth optimization
- VLAN management
Backup Monitoring
We verify your backups run successfully every day. Test restores regularly to ensure data integrity.
- Automated backup verification
- Regular restore testing
- 3-2-1 backup strategy
- Offsite replication
- Disaster recovery planning
Security Monitoring
Continuous security with Falco runtime threat detection. Identify and respond to security threats in real-time.
- Falco threat detection
- Real-time security alerts
- Vulnerability scanning
- Compliance monitoring
- Incident response
Start-Up IT Solutions
Tailored IT infrastructure for early-stage companies — local, remote, or fully distributed. Build scalable systems from day one without enterprise overhead.
- Budget-conscious infrastructure design
- Cloud-first architecture (AWS, Azure, GCP)
- Rapid deployment (2–4 weeks)
- Scale-friendly solutions
- Founder-friendly support
- Growth roadmap planning
Simple, Transparent
Monthly Pricing
Flat monthly rate per team size. No surprise invoices, no hidden fees. Cancel anytime after your initial 3-month commitment.
Basic
1–5 users
Ideal for startups & micro businesses
- 24/7 monitoring
- Help desk support (email)
- Monthly patch management
- Backup verification
Essential
6–10 users
Perfect for small teams
- Everything in Basic, plus:
- Phone & remote support
- Network monitoring
- Weekly patch management
- Quarterly IT reviews
Professional
11–15 users
Growing businesses
- Everything in Essential, plus:
- Security monitoring (Falco)
- Device management for MacOS/Windows/Linux
- Priority response (1hr)
- Monthly IT planning sessions
- Advanced network management
Enterprise
16+ users start at
Tailored enterprise solutions
- Everything in Professional, plus:
- Enterprise device management platform
- Dedicated account manager
- Multi-site support
- Custom SLA agreements
- 24/7 on-call engineer
- Compliance & audit support
Not sure which plan fits? Book a free 15-minute call and we'll recommend the right fit for your team.
Free Resources — No Email Required
Free IT Risk Assessment
Get a personalized report of your biggest IT vulnerabilities — delivered in 24 hours.
Get My Free Assessment →Remote Work IT Checklist
12-point security checklist for distributed teams. Stop the most common WFH data breaches.
Download Free Checklist →Calculate Your Downtime Cost
See exactly how much unplanned IT outages cost your business per hour.
Calculate My Risk →// Common Questions
Frequently Asked Questions
Still have questions? We're here to help.
Schedule Free ConsultationReady for Peace of Mind?
Free IT assessment for businesses in SBMA, Subic Bay Freeport, and Olongapo City. We evaluate your setup, identify risks, and show you exactly what managed IT looks like for your business — with on-site response times no Manila MSP can match.
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