Question 1

What cloud platforms do you support?

Accepted Answer

We specialize in AWS (Amazon Web Services) and Microsoft Azure. We can help you choose the right platform based on your specific needs, existing infrastructure, and budget.

Question 2

How does the cloud MSP pricing work?

Accepted Answer

Our MSP model has three components: (1) One-time setup fee for migration and configuration, (2) Monthly management fee for ongoing support and optimization billed by WNS5, (3) Cloud infrastructure costs billed separately by AWS or Azure. You own your cloud account and see transparent billing from the provider.

Question 3

Who owns the cloud account?

Accepted Answer

You own your AWS or Azure account completely. WNS5 manages it on your behalf with admin access. This ensures full transparency — you see real-time costs from the cloud provider. If you ever leave WNS5, you keep your infrastructure.

Question 4

How long does cloud migration take?

Accepted Answer

Migration timeline depends on complexity. Simple setups (3–5 VMs) take 1–2 weeks. Medium projects (10–20 VMs) take 3–4 weeks. Large enterprise migrations can take 2–3 months. We provide a detailed timeline after the initial assessment.

Question 5

Will there be downtime during cloud migration?

Accepted Answer

We use strategies like blue-green deployment and phased migration to minimize downtime. For most projects, we achieve near-zero downtime. Critical systems can be migrated during off-peak hours.

Question 6

How do you ensure data security in the cloud?

Accepted Answer

We implement multiple security layers: encryption at rest and in transit, IAM policies, VPCs, security groups, and regular audits.

Question 7

Can you help reduce our cloud costs?

Accepted Answer

Yes. Our monthly management includes proactive cost optimization: right-sizing instances, reserved instances, auto-scaling, storage tiering, and eliminating unused resources. Most clients save 20–40% on cloud costs, often paying for our management fee through savings alone.

Question 8

What happens if we want to stop using WNS5 cloud management?

Accepted Answer

You can cancel anytime with 30 days notice. Since you own the AWS or Azure account, your infrastructure stays intact. We provide a transition document and can assist with knowledge transfer to your new team or provider.

Question 9

Do you have AWS or Azure partnerships?

Accepted Answer

We are actively pursuing AWS Partner Network and Microsoft Azure Partner Program certifications. Our team holds multiple cloud certifications including AWS Solutions Architect and Azure Administrator.

Cloud Solutions

Key Features

Cloud Migration

Cloud Infrastructure

Security & Compliance

Database Management

Technologies We Use

AWS

Azure

Kubernetes

Terraform

Our Process

Assessment

Planning

Migration

Optimization

Use-Case Based Pricing

Cloud Starter

Cloud Professional

Enterprise Cloud

Frequently Asked Questions